Website Support

Our Website Support services involve adding additional content to websites, along with adding additional functionality, and applying new designs, theme changes, and search engine optimization. We work on demand via requests via our private customer support site which our clients have access to once on board.

The following articles are tagged with Website Support.

  • About Realvision Internet

    We provide complete website solutions globally from concept, through design and development, to hosting, marketing, training, maintenance and support.

    Our specialised web design, development and support services have been operating for over two decades serving end users, and web design studios alike.

    Armed with a wealth of knowledge, and experience, we offer a friendly, professional service, if you require some assistance with an existing website, building new websites, or have any questions, or need some advice start a live chat by clicking or pressing the chat widget on the bottom right this page, or CONTACT US via our online form.


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  • I cannot access my Joomla back end

    Lost my Joomla administrator password

    This urgent project consisted of restoring access to the Joomla administrator section of a website for a new client, the job was completed successfully in less than one hour.

    Fast, Excellent work.
    Private Company based in Brussels, Belgium

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  • Joomla Expert Needed Urgently!!

    This job involved removing malware, database repair, restoring hacked Joomla source, migrating the sites to adequate and secure hosting,updating the Joomla version, along with the template and all extensions, implementing additional site security measures, along with automated daily site backups.

    Wow you sure know your stuff, well done, I had two other contractors spend a week between them trying to fix my sites, I've no idea how you did it in less than ten hours, and fully document the fixes, many thanks, will use you again, Awesome!!.
    Private Company based in Chicago, Illinois, USA

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  • Make your site compliant with EU cookie law

    Make your site compliant with EU cookie law

    The General Data Protection Regulation (GDPR) applies to all websites with users from the EU, if your website uses cookies and online tracking it needs to be compliant with GDPR and the ePrivacy Directive (ePR).

    If your organisation is based in the EU or your website has users from the EU your website should meet the cookie laws.

    It's a legal requirement to inform your visitors about your use of cookies or other tracking technologies, and how they can delete or control them.


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  • Move hacked Joomla site to new host and update version

    Malware detected on Joomla website

    This involved transferring a Joomla 2.5 site from Godaddy to Siteground, removing malware, restoring hacked Joomla source, repair of corrupt database,  migration to Joomla 3, and installing additional security measures to keep the site secure.

    Highly recommended, extremely fast turnaround and a very professional service. Nice Job, Well Done!
    Private Company based in Columbus, Ohio, USA

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  • Royal Painting Website

    Royal Painting is a licensed New Jersey Home Improvement Contractor and has been serving Somerset and Hunterdon Counties, New Jersey, USA, offering a wide range of residential and commercial painting and renovation services since 1989.

    Apart from creating the site, with a Realvision Starter Website, we also host the site, maintain it and keep it up to date.


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  • Shared Joomla Hosting

    Shared Hosting

    Shared hosting is the most economical website hosting as long as you use a very reliable host.

    We have been hosting Joomla! sites since it evolved as a fork of Mambo in 2005, we fully understand the requirements, and the consequences of not using adequate hosting.


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  • Update Joomla 1.5 website to the latest version

    This project involved migrating a Joomla 1.5 website to Joomla 3.6.5 and consisted of the following;

    • Updating the existing site to the last Joomla 1.5 version
    • Creating a new Joomla 3.6.5 website
    • Importing users, content, and media
    • Recreating the non compatible site template with a responsive Joomlart template
    • Creating a custom stylesheet
    • Replacing obsolete extensions
    • Creation of a custom form with Googe reCAPTCHA
    • Implementation of SEF URL's
    • Installation and configuration of dynamic html and xml sitemaps, along with SEO tools integrated with Google Analytics, and Google Search Console
    • Adding security measures to keep the site secure
    • Settig up an automated daily backup system, backing up the site files, and database, and retaining backups for seven days
    • Removal of the old site
    Good work, on schedule, and on budget, Thanks!
    Private Client based in Santa Monica, California, USA

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  • Update Joomla and migrate J2Store to latest version

    Joomla Website Update

    This project consisted of installing a backup system, backing up the website, updating Joomla from 3.6.5 to 3.8, and migrating J2Store from from 2.8.8 to 3.2.25 using the migration tool, and adding additional security measures to the website.

    Great Job, fast turnaround, excellent customer service.
    Private Retailer based in Los Angeles, California, USA

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  • Website and Hosting audits

    Website and Hosting audits

    Our full website and hosting audit includes analysing your hosting, hosting configuration, databases, websites, installled software, backup system, performing security checks, and producing a report with our findings, and reccomendations for discussion.


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